Ecommerce Operations Associate
Makati,
Phillipines - Hybrid
About Armada Brands Philippines Holding Inc
Armada Brands invests in and builds direct-to-consumer (D2C) brands across Southeast Asia and form partnerships with vanguard e-commerce entrepreneurs to help them drive their sales up 10x and more.
Armada Brands offers a complete platform for growth, including growth capital, operations, tech-enabled backend, and more.
Our goal is to enable e-commerce entrepreneurs to build the brand of their dreams!
Job Description
We are looking for an Ecommerce Operations Associate to join us and help us manage the product flow of our portfolio brands along the entire ops chain end-to-end, from procurement, supply chain, warehousing & fulfillment, shipment & delivery (order management) and customer service. The objective will be to ensure product availability and pleasant purchasing experiences for our customers. We are looking for someone with an energetic personality, with enthusiasm for ecommerce and experience in managing ecommerce operations.
Your Responsibilities
- Manage the entire ecommerce operations chain end-to-end by supporting and assisting the Ecommerce Operations Manager
- Place orders to suppliers and ensure delivery to our warehouses
- Manage order book ensuring timely execution of fulfilment, shipment, and delivery
- Track operations performance against key metrics and take measures to improve
- Creating and maintaining listings of all current and future products (Titles, descriptions, images, prices, product specs, quantities, etc.)
- Monitoring website traffic and customer reviews to gauge responses to site updates.
Your Profile
- Experience of at least 1-2 years in ecommerce operations
- Experience in procurement is a plus
- Bachelor’s degree in business, marketing, or related field required
- Extreme attention to detail and high level of accuracy
- Ability to learn technology tools and processes quickly
- Ability to troubleshoot and resolve problems effectively
- Knowledgeable about consumer preferences, particularly as these relate to e-commerce
- Phenomenal market research skills
- Superb data analysis and report writing abilities
Perks and Benefits
- Competitive monthly salary from the start
- Ownership of key workstreams along the ops chain
- Perspective to grow into leadership role in growing team
- An environment of D2C eCommerce junkies who love to learn, execute, and scale
- Opportunity to flourish with a growing company. You have the chance to join the team and become a crucial part of our success
- Hybrid work schedules that provide greater work-life balance
